Dafabet Customer Service Contacts

You can reach out to our expertly prepared support anytime to find a solution to any question or troubles related to any area of our provided service. Here are examples of the most frequent and quickly resolved problems:

• Account-related problems: forgot password, lost access to mail, and account blocking;
• Verification issues: request to provide or confirm documents;
• Problems with crediting, activation and wagering of bonuses and promotions;
• Delays, transaction cancellations and errors on deposits and withdrawals;
• Technical malfunctions of the site interface, application or specific games;
• Resolution of disputable moments with bets, winnings calculations and so on.

Dafabet support can be contacted via a specially dedicated communication channel, which allows you to describe and concretise the problem and resolve it promptly. This communication method allows you to speak directly with an operator and receive real-time, personalised assistance.

Advantages of phone number support:

• Fast response to requests 24/7;
• Ability to discuss the problem in detail;
• Receiving precise instructions without waiting for a reply.

Telephone support is especially useful in cases where urgent interaction is required, such as:

• Difficulties accessing your Dafabet account;
• Questions about financial transactions;
• Resolving technical problems preventing transactions on our platform.

In case of minor questions and problems, the fastest way to contact our support team is via Live Chat. This method allows you to get instant help from an expert.

To avoid wasting time searching for the Live Chat option, read the tutorial:

1. On the official Dafabet website, go to the “Contact Us” section at the bottom of the homepage or by clicking on the permanent feature in the bottom right corner of the screen.
2. Select the “24/7 Live Chat” section.
3. In the window that opens, enter your registered username and email in the appropriate fields.
4. Start a discussion via the “Start Chat” button.
5. Describe your problem and wait for an operator to respond.

As a rule, the waiting time for an answer in live chat is from several seconds to several minutes. Live Chat will be appropriate if you need:

• Tips for usage of bonuses, bets and gameplay, individual games;
• Minor disagreements with the rules of use;
• Instructions on deposit withdrawal, verification, and registration.

Suppose your situation requires detailed consideration, for example, forced blocking of your personal account or disputable transactions, suspicions of fraud. In that case, it is better to send a request by e-mail, so that the support can carefully approach the study of the situation.

Dafabet support via email address [email protected] is the primary and most appropriate method for resolving all issues, especially complex ones that require detailed consideration. This method is suitable for cases where you need to provide documents, detail an issue or request official clarification.

Proper email formatting will speed up the review process. Here are some points to consider:

• Subject of the email – briefly state the main idea of your request;
• Description of the problem – describe the situation in detail, specify the date and time of what happened, if you remember;
• Your details – add your account ID, username and contact email associated with the account;
• Screenshots and documents – attach the necessary files if you need to;
• Clear questions – state exactly what kind of help you expect from support.

Support usually responds within 24 hours, but in complex cases, it may take longer.

Our company boasts a presence on social media, which is useful for answering general questions, news about bonuses and promotions, and resolving simple technical issues. You can find us on the following social media platforms:

• Facebook – view posts with our promotions and website updates. Send a message in Direct or leave a comment on the official page;
• Telegram – subscribe to the official channel with news and promotions, as well as use the number indicated there to contact support.

For complicated questions requiring personal data verification, it is recommended to contact us via email or live chat.

Dafabet does not currently have an official office in India. The company’s head office is located in the Philippines, where Dafabet operates under international licences.
For fast, dedicated and personalised resolution of your issue, we recommend contacting our support team through the available online communication channels: Live Chat, email, Telegram, Facebook, and phone line.